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Frequently Asked Questions
What is your minimum order?
Our standard Minimum Order Quantity (MOQ) is 5 pieces. However, to help customers evaluate product quality, we accept sample orders before full production.
Do you test all your goods before delivery?
Yes, we perform 100% testing on all products before delivery to ensure optimal performance.
Will you provide after-sales service?
Yes. All products undergo strict inspection. Branded products include a 12-month warranty, and we provide 24-hour technical support and guidance.
What is your delivery time?
Generally, it takes 3 to 7 days after receiving advance payment. Bulk orders typically require 15-30 days depending on the quantity.
What are your terms of packing?
We pack goods in neutral white boxes and brown cartons. Customized branded packaging is available with proper authorization.
How do you maintain long-term business relationships?
We maintain high quality and competitive pricing to ensure customer benefits and treat every customer as a friend with sincere business practices.